Terms & Conditions

Our Policy


The website at www.atizfashionhouse.com (and any of its sub-domains all of which shall hereafter be referred to collectively as the “Web Site”), are owned or controlled by Àtiz Fashion House, together with its parents, subsidiaries and/or affiliates (collectively “Àtiz “us” or “we”). The user/visitor shall be hereafter referred to as “you.”


By using or visiting this Web Site; purchasing any products from Àtiz; or utilizing any of the products or services from Àtiz through this Web Site, you are deemed to have agreed to these terms and conditions and the other policies incorporated herein by reference (“Terms and Conditions” or “Agreement”). We reserve the right to modify the Terms and Conditions at any time. We encourage you to check these Terms and Conditions periodically for changes. By using this Web Site after we post any changes to these Terms and Conditions, you agree to accept such changes, whether or not you have reviewed them. If at any time you choose not to accept these Terms and Conditions, do not use this Web Site. Any attempt to alter, supplement, modify or amend these Terms and Conditions by any user, visitor, customer or other third party will be considered a material breach of these Terms and Conditions and shall be null and void.


Use of this website


The Web Site design and all text, graphics, information, designs, logos, content, and other material displayed on or that can be downloaded from this Web Site are either the property of, or used with permission by, Àtiz and are protected by U.S. and international copyright, trademark and other laws and may not be used except as permitted in these Terms and Conditions or with the prior written permission of the owner of such material. You may not modify the information or materials located on this Web Site in any way or reproduce or publicly display, perform, or distribute or otherwise use any such materials for any public or commercial purpose. You are responsible for maintaining the confidentiality of your account information and password and for restricting access to such information and to your computer. You agree to accept responsibility for all activities that occur under your account or password.


Submission of information & material in general to the website


All the information, the ideas, the images, the photographs and in general the materials of any kind which may be sent to this Web Site or to Àtiz in relation to this Web Site, with the exception of the personal data provided by you (name, surname and e-mail address), will be treated as non-confidential and will be irrevocably and gratuitously attributed to Àtiz as they are sent. Àtiz will have the unconditional and unlimited right to copy, transmit, distribute, modify and in general use and sell this information, ideas and material; therefore, sending this information, ideas and materials will be considered as consent for their free use by Àtiz and without any obligation, for Àtiz, to refer to or publicize, in any form and manner, to the fact of its being sent, unless it is expressly required by law.


You will be considered exclusively responsible for the content of all the information, ideas, images, photographs and in general for all the materials you may send to this Web Site; as a consequence you are obliged to indemnify Àtiz and its employees, middle management, directors and shareholders from any damages, costs or losses that Àtiz may undergo as well as from all and any requests for compensation that may be made by third parties to Àtiz, for any reason, cause or motive in any way connected with your sending this information, ideas, images, photographs and materials to this Web Site.




These Terms and Conditions apply only to this Web Site, and not to the sites of any other companies or organizations, including those to which this Web Site may link. We are not responsible for the availability of any other site to which this Site links. We do not endorse or take responsibility for the contents, advertising, products or other materials made available through any other site. Under no circumstances will we be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused to you in connection with your use of, or reliance on, any content, goods or services available on any other site. All hyperlinks to other websites from the Site are provided as resources to customers looking for additional information and/or professional opinion. Àtiz does not assume responsibility for the claims and/or representations made on these or any other websites. You should direct any concerns to that site’s administrator or webmaster. Your linking to any other websites is at your own risk.


Disclaimer of warranties and limitation of liability


The services and materials on or from this site are provided “as is” and “with all faults” without warranties of any kind, either express or implied. We disclaim all warranties to the maximum extent of the law, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Neither we nor any of our respective licensors or suppliers warrant that any functions contained in the site will be uninterrupted or error-free, that defects will be corrected, or that the site or the server that makes them available are free of viruses or other harmful components. Neither we nor any of our respective licensors or suppliers warrant or make any representations regarding the use or the results of the use of the services or materials in this site in terms of their correctness, accuracy, reliability, or otherwise. You (and not we or any of our respective licensors or suppliers) assume the entire cost of all necessary servicing, repair or correction to your system. By accessing this site, you understand that you may be waiving rights with respect to claims that are at this time unknown or unsuspected, and in accordance with such waiver, you acknowledge that you have read and understand, and hereby expressly waive any similar law of any state or territory, which provides as follows: “a general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.”


We do not endorse, warrant or guarantee any services offered on the site. We are not a party to, and do not monitor, any transaction between users and third party providers of products or services. Under no circumstances, including but not limited to negligence, will we or any of our licensors or suppliers be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on the site, or any of the services provided pursuant to the site, even if advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability for incidental, consequential or other damages, so the above limitation or exclusion may not apply to you. In no event shall the total liability to you by us or any of our licensors or suppliers for all damages, losses, and causes of action (whether in contract, tort, or otherwise) exceed the amount paid by you to us, if any, for accessing the site or buying the service from us.




Of “Àtiz” and other Àtiz logos, page headers, button icons, scripts, trade names and service names are trademarks, registered trademarks or trade dress Àtiz or its affiliates in the U.S. and/or other countries. Àtiz trademarks and trade dress may not be used in connection with any product or service that is Àtiz, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Àtiz. All other trademarks not owned by Àtiz or its affiliates that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Àtiz or its affiliates.


Products, Content and Specifications


Àtiz strives for accuracy in all item descriptions, photographs, size references, detailed specifications, pricing, links and any other product-related information contained herein or referenced on our website. Due to human error and other determinants, we cannot guarantee that all item descriptions, photographs, size references, detailed specifications, pricing, links and any other product-related information listed are entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our website is labeled with an incorrect price due to some typographical, informational, technical or other error, Àtiz shall at its sole discretion have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information. Additionally, all hyperlinks to other websites from Àtiz are provided as resources to customers looking for additional information. Àtiz does not assume responsibility for the claims and/or representations made on these or any other websites. All features, content, specifications, products and prices of products and services described or depicted on this Web Site are subject to change at any time without notice. All weights, measures and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services in this Web Site at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this Web Site. By placing an order, you represent that the products ordered will be used only in a lawful manner. All videocassettes, DVDs and similar products sold are for private, home use (where no admission fee is charged), and may not be publicly performed or displayed, and may not be duplicated. Àtiz is not responsible for variations in product specifications and/or physical appearance, since in some cases this can be a natural result of the manufacturing process. Please consider this when ordering products through our Web Site.


What are your return policies?


Returns for online purchases are easy. We offer free returns for Full Priced orders in the USA. Sale items are final sale and cannot be returned. Return requests must be made within 14 days of receiving your order. Please email customercare@atiz.com for a Return Authorization Number. Once a return request is approved a Return Authorization Number is then issued. Returns cannot be accepted without a Return Authorization Number. A Return Ship Label with a 7 day expiration date will be emailed to the buyer. Merchandise must be shipped using the same packaging your purchase came in. Return packages must be received at ÀTIZ no later than 14 days from receipt of the return label. For multiple product orders, we kindly ask that the merchandise be returned in one consolidated package.


Merchandise must be returned with their original packaging, unused, unworn and in an unaltered condition.


Footwear must be tried on carpeted surfaces only. All original tickets and tags must be attached and a copy of your receipt must be enclosed with your Return Authorization Number clearly documented.


ÀTIZ reserves the right to refuse the return of any merchandise that does not meet the above criteria. In such instances, ÀTIZ will send the product(s) back to the customer.

All correctly returned products will be credited as a refund to the original purchaser’s credit card. Once your package has been received at ÀTIZ, your refund will be processed in the original form of payment within 5-7 business days.


You will be notified via email to the address listed on your account when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the refund request from.


Where do I ship my return?

Please send all returns to the following address:



Attn.. Customer Care

13530 53rd Ave S

Tukwila WA 98168



Can I exchange an item?


We do not offer exchanges. All sale merchandise is considered FINAL SALE. Items designated as FINAL SALE are not returnable. This includes ALL items purchased with a discount/coupon code.


Do you ship internationally?


At this time ÀTIZ does not ship internationally.


Do you charge sales tax?


ÀTIZ currently does not charge sales tax for items being delivered to any U.S. state with the exception of New York where the customers are subject to their respective sales tax